Privacy Policy
Terms and Conditions

Privacy Policy – OPA NEED App
Effective Date: 5/12/2025
At OPA NEED, your privacy matters. We are committed to protecting the personal information of our users and ensuring that your experience on our app is safe and secure. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
When you use the OPA NEED app, we may collect the following types of information:
- Personal Information: Name, phone number, email address, and location when you register or donate/request items.
- Device Information: Information about your device (type, operating system, etc.) to improve app performance.
- Usage Data: Pages visited, features used, and interactions with content to help us understand how the app is being used.
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Match donors with people in need
- Send notifications related to your account or activity
- Ensure safety, security, and user authenticity
- Respond to support requests and feedback
3. Data Sharing
We do not sell, rent, or trade your personal information to any third party.
We may only share your data:
- With trusted service providers (like messaging or map tools) for app functionality
- When legally required by law enforcement or government authorities
- To protect user safety, rights, or app integrity
4. Data Security
We take appropriate security measures to protect your data against unauthorized access, alteration, or loss. However, no online system is 100% secure, so we encourage users to protect their account credentials.
5. Children's Privacy
OPA NEED is a family-friendly app, but we recommend that children under 13 use the app under adult supervision. We do not knowingly collect personal information from children.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of notifications
- Request the closure of your account
You can do this through your app settings or by contacting us directly.
7. Changes to This Policy
We may update this Privacy Policy occasionally. We will notify you of major changes via the app or email.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: xomojzsn@xomopa.com
- Phone: +44 7456 710216
- Website: https://www.xomopa.com/